U.S. flag An official website of the United States government

On Oct. 1, 2024, the FDA began implementing a reorganization impacting many parts of the agency. We are in the process of updating FDA.gov content to reflect these changes.

  1. Home
  2. Medical Devices
  3. Medical Device Safety
  4. Medical Device Recalls
  5. Insulin Pump Recall: Medtronic Notifies Users of MiniMed 600 and 700 Series Pumps of Risk of Shorter than Expected Battery Life
  1. Medical Device Recalls

Insulin Pump Recall: Medtronic Notifies Users of MiniMed 600 and 700 Series Pumps of Risk of Shorter than Expected Battery Life

This recall does not involve removing all products.  Users should contact Medtronic if they experience significant reduced battery life to determine if a new pump is needed.  The FDA has identified this recall as the most serious type.  

Affected Product 

  • Product Names: MiniMed 630G, 670G, 770G, 780G 
  • Model: See full list of affected devices.
  • Lot/Serial Numbers: All lots and serial numbers
MiniMed 670G insulin pump and MiniMed 780G insulin pump

Figure: MiniMed 670G insulin pump    Figure: MiniMed 780G insulin pump
(MiniMed 630G and 670G pumps also affected but not pictured)

What to Do  

  • Replace the battery as soon as you receive the “Low Battery Pump” alert. 
    • Do not wait for later battery alerts, as these may occur when less battery life remains than noted in the User Guide.
  • Carry extra batteries in case there is a need for an unexpected battery change.
  • Contact Medtronic if there are any changes to battery life for your pump. 

On July 31, 2024, Medtronic sent all affected customers a Safety Alert stating that users should follow their pump’s built in alerts and alarms battery status for the MiniMed 600 series and 700 series insulin pumps. If they observe changes in the battery life of their pump, to contact Medtronic. 

On October 4, 2024, Medtronic issued an UPDATE: Urgent Medical Device Correction letter. The following actions were outlined in the October 2024 letter: 

  • Carry an extra set of new AA lithium or alkaline batteries or fully charged NiMH batteries in case a battery change is needed sooner than expected. 
  • Pay attention to all pump alerts and alarms.
  • Replace the battery as soon as you receive the “Low Battery Pump” alert. 
    • Do not wait for later battery alerts, as these may occur when less battery life remains than noted in the User Guide. 
    • Refer to the User Guide for instructions on how to replace the battery.  
  • Be aware, when the “Replace Battery Now” alarm appears, insulin delivery stops. 
  • Contact Medtronic 24-Hour Technical Support team at 1-800-378-2292  to determine if a replacement pump is needed if the pump exhibits  any significant decrease in battery life, whether or not the pump has been dropped, bumped, or experienced other physical impacts.
  • Have back-up insulin therapy available at all times in your emergency kit. 

Reason for Recall (Not a Product Removal) 

Medtronic is notifying users of all MiniMed 600 and 700 series insulin pumps of an increased risk for reduced battery life and less time until shutdown after a battery alert occurs. Pumps that have been dropped, bumped, or experienced another physical impact may have damaged electrical components causing this issue—even a single drop can impact battery life. This may result in the pump stopping insulin delivery significantly sooner than usually expected.
 
The use of affected product may cause serious adverse health consequences, including high blood sugar (hyperglycemia), fat breaking down too fast in the body (diabetic ketoacidosis) and death.  

From January 2023 to September 2024, Medtronic reports receiving 170 reports of hyperglycemia, >400mg/dL, and 11 reports of diabetic ketoacidosis related to this issue.  There have been no reports of death. 

Device Use 

MiniMed 600 and 700 series insulin pumps are battery operated, portable pumps that deliver insulin for the management of diabetes in persons requiring insulin. These pumps also receive, store and display blood sugar (glucose) values from a transmitting device.  

Contact Information  

Customers in the U.S. can call Medtronic at 1-800-378-2292 for 24-hour technical support.

Full List of Affected Devices

Models
MMT-1510
MMT-1710
MMT-1750
MMT-1515
MMT-1714
MMT-1715
MMT-1754
MMT-1755
MMT-1511
MMT-1711
MMT-1512
MMT-1712
MMT-1751
MMT-1752
MMT-1580
MMT-1581
MMT-1582
MMT-1780
MMT-1781
MMT-1782
MMT-1740
MMT-1741
MMT-1742
MMT-1760
MMT-1761
MMT-1762
MMT-1800
MMT-1801
MMT-1805
MMT-1850
MMT-1851
MMT-1809
MMT-1810
MMT-1817
MMT-1818
MMT-1859
MMT-1860
MMT-1867
MMT-1868
MMT-1811
MMT-1812
MMT-1861
MMT-1862
MMT-1880
MMT-1881
MMT-1882
MMT-1890
MMT-1891
MMT-1892
MMT-1884
MMT-1885
MMT-1885
MMT-1886
MMT-1894
MMT-1895
MMT-1896

Additional FDA Resources  

Additional Company Resources 

 
Unique Device Identifier (UDI) 

The unique device identifier (UDI) helps identify individual medical devices sold in the United States from manufacturing through distribution to patient use. The UDI allows for more accurate reporting, reviewing, and analyzing of adverse event reports so that devices can be identified, and problems potentially corrected more quickly. 

How do I report a problem? 

Health care professionals and consumers may report adverse reactions or quality problems they experienced using these devices to MedWatch: The FDA Safety Information and Adverse Event Reporting Program. 

Subscribe to Medical Device Safety and Recalls

Sign up to receive email updates on medical device recalls, safety communications, and other safety information.

Back to Top