U.S. flag An official website of the United States government

On Oct. 1, 2024, the FDA began implementing a reorganization impacting many parts of the agency. We are in the process of updating FDA.gov content to reflect these changes.

  1. Home
  2. Safety
  3. Recalls, Market Withdrawals, & Safety Alerts
  4. The J.M. Smucker Company Issues Voluntary Recall of Specific Lots of 9Lives® Protein Plus® Wet, Canned Cat Food Due to Low Levels of Thiamine (Vitamin B1)
  1. Recalls, Market Withdrawals, & Safety Alerts

COMPANY ANNOUNCEMENT

The J.M. Smucker Company Issues Voluntary Recall of Specific Lots of 9Lives® Protein Plus® Wet, Canned Cat Food Due to Low Levels of Thiamine (Vitamin B1)

This recall has been completed and FDA has terminated this recall.

When a company announces a recall, market withdrawal, or safety alert, the FDA posts the company's announcement as a public service. FDA does not endorse either the product or the company.

Read Announcement View Product Photos

Summary

Company Announcement Date:
FDA Publish Date:
Product Type:
Animal & Veterinary
Pet Food
Reason for Announcement:
Recall Reason Description
Due to Low Levels of Thiamine (Vitamin B1)
Company Name:
J.M Smuckers Company
Brand Name:
Brand Name(s)
9Lives
Product Description:
Product Description
Cat food

Company Announcement

The J.M. Smucker Company today announced a voluntary recall of specific lots of 9Lives® Protein Plus® wet, canned cat food due to possible low levels of thiamine (Vitamin B1). No illnesses related to this issue have been reported to date and the product is being recalled out of an abundance of caution.

The impacted products are as follows:

Product Name

UPC Code

Product Size

Best if Used By Date

9Lives® Protein Plus® With Tuna & Chicken 7910021549 4 pack of cans,
5.5 oz each
Mar. 27, 2020- Nov.14, 2020
9Lives® Protein Plus® With Tuna & Liver 7910021748 4 pack of cans,
5.5 oz each
Apr. 17, 2020 - Sept.14, 2020

The Best if Used By information can be found on the bottom of each can.

These products were distributed by The J.M. Smucker Company to a variety of retailers nationwide.

No other 9Lives® products or products of The J.M. Smucker Company are impacted by this recall.

Cats fed diets low in thiamine for several weeks may be at risk for developing a thiamine deficiency. Thiamine is essential for cats. Symptoms of deficiency displayed by an affected cat can be gastrointestinal or neurological in nature. Early signs of thiamine deficiency may include decreased appetite, salivation, vomiting, failure to grow, and weight loss. In advanced cases, neurological signs can develop, which include ventroflexion (bending towards the floor) of the neck, mental dullness, blindness, wobbly walking, circling, falling, seizures, and sudden death. Contact your veterinarian immediately if your cat is displaying any of these symptoms. If treated promptly, thiamine deficiency is typically reversible.

Pet parents who have impacted product should stop feeding it to their cats and dispose of the product. If pet parents have questions or would like to receive a refund or coupon for replacement product, they should email the Company by completing this form or calling it at 1-888-569-6828, Monday through Friday, between 8:00 AM and 6:00 PM ET.

The potential for low thiamine levels was identified internally by finished product testing.

The recall is being conducted in cooperation with the U.S. Food and Drug Administration.


Company Contact Information

Consumers:
J.M Smuckers Company
1-888-569-6828
Media:
The J. M. Smucker Company
(330) 684-3892

Product Photos

Back to Top