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  6. Office of Communication and Content Development
  1. CDRH Offices

Office of Communication and Content Development

Who We Are

The Office of Communication and Content Development (OCCD) provides strategic development and execution of internal and external communications, print and digital marketing content and materials, disclosure of information under the Freedom of Information Act (FOIA), and social science research that informs communication, training and education programs for the Center for Devices and Radiological Health (CDRH). OCCD is within CDRH’s Office of Communication, Information Disclosure, Training and Education (OCITE).

What We Do

  • Lead internal and external communications and marketing, for CDRH and the public, across print and digital mediums and platforms – including CDRH websites, social media channels, and products created by the CDRH video production studio.
  • Oversee CDRH’s records management program and disclosure of CDRH information under the Freedom of Information Act (FOIA).
  • Lead social science research agendas and strategies to evaluate CDRH and OCE communication, training and education programs and materials, and incorporate the views and needs of health professionals, lay device users, and industry.
  • Provide CDRH audio/visual and public meetings services, including technical, conferencing, event, and equipment support.

Office Organization

Social Science Team

Who We Are

The Social Science Team conducts social and behavioral science research aimed at building evidence-based knowledge and developing implementable recommendations to inform CDRH communications and to promote informed decision-making by the public.

What We Do

  • Conduct message testing and usability testing to improve specific communications and interfaces.
  • Conduct larger-scale research studies to identify audience needs and preferences that can be broadly applied to CDRH communications.
  • Support clear communication development and promote best practices across the Center.

Division of Communication

Who We Are

The Division of Communication (also referred to as CDRH Comms) provides strategic direction for, and manages the development and release of, internal and external communications about medical devices and radiation-emitting products for the Center for Devices and Radiological Health (CDRH).

What We Do

  • Protect and promote patient and public health by developing and executing communication strategies intended to provide timely, accurate and understandable communications about medical devices and radiation-emitting products.
  • Actively inform and engage CDRH employees by initiating and distributing knowledge-sharing communications, including programmatic and organizational information.
  • Coordinate incoming and outgoing Congressional, HHS, FDA, and Center-tracked correspondence.

Division of Information Disclosure

Who We Are

The Division of Information Disclosure (DID) ensures transparency of Center and government operations by releasing information that is consistent with statutory, department, agency and center policy. We manage the Freedom of Information Act (FOIA) requests for FDA records related to CDRH and handle the Privacy Act and Records Management programs for the Center. Requestors may include the public, manufacturers, Federal, foreign, state or local government agencies, Congressional staffers, other offices within the Center, and the Office of the Chief Council. The Division reviews records to ensure that no commercial, financial, trade secret, or confidential pre-decisional information related to an open investigation or information that would result in an invasion of personal privacy is not released in accordance with the FOIA, regulations and policy.

What We Do

  • Respond to requests for CDRH records.
  • Handle Privacy Impact Assessments, System of Record Notices, Privacy breaches, and privacy Paperwork Reduction Act and Information collection reviews.
  • Review Center documents and information to ensure transparency prior to posting to the public website. (for example, Warning Letters, Clinical Laboratory Improvement Amendments (CLIA) and De Novo summaries, etc.)
  • Handle records management for the Center by drafting file plans, records schedules, and ensuring the Center employees get trained on the Federal Records Act and records management policies.
  • Review and redact records that are the subject of litigation.

FOIA Resources

To submit a FOIA request:

To check the status of a FOIA request for CDRH:

For more information on the FOIA and how to get CDRH records, visit the CDRH FOIA webpage.

Division of Digital Communication and Marketing

Who We Are

The Division of Digital Communication and Marketing (DDCM) provides the strategic direction for the development and release of internal and external digital content and marketing messages about medical devices and radiation-emitting products, through multimedia channels. The Division also provides audio/visual services and public meeting support for CDRH.

What We Do

  • Publish and manage CDRH digital content on FDA.gov and Inside.FDA.gov.
  • Manage CDRH’s social media presence on Twitter, Facebook, and LinkedIn.
  • Design and develop graphic media for internal and external communication.
  • Webcast CDRH and FDA events and develop video products for FDA and other federal agencies.
  • Manage public meetings and workshops for CDRH.
  • Provide technical, conferencing, event, and equipment support.

Contact Us

Email: OCITE@fda.hhs.gov

For specific phone numbers and email addresses for each office, division, and team, see the CDRH Management Directory by Organization.

For answers to general questions about medical device regulation, contact the Division of Industry and Consumer Education at dice@fda.hhs.gov or 800.638.2041 or 301.796.7100.



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