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  1. Electronic Submissions Gateway

Unplanned Outages Archive

  • December 14, 2022: ESG was not available for Production Web Trader and AS2 users from December 14, 2022 12:00 AM ET until December 14, 2022 9:40 AM ET due to technical issues.

  • March 05, 2022: ESG Production was not available for Web Trader and AS2 users from March 05, 2022 1:15 PM ET until March 07, 2022 3:07 AM ET because of technical issues.

  • October 26, 2021: ESG Production was not available from October 26, 2022 9:45 PM ET to October 26, 2022 11:30 PM ET due to experienced technical issues.

  • May 28, 2021: ESG was not available for Production Web Trader and AS2 users on May 28, 2021 from 4:30 PM EDT until May 28, 2021 4:50 PM EDT due to technical issues.

  • November 2, 2020: ESG Production and Non-Production systems were not available due to a technical issue on November 2, 2020 12:50 PM EDT until November 2, 2020 4:05 PM EDT.

  • August 31, 2020: ESG was not available for Production Web Trader users on August 31, 2020 from 11:30 AM EDT until August 31, 2020 5:15 PM EDT due to technical issues.

  • August 7, 2020: ESG was not available in Production on August 7, 2020 from 9:31 PM EDT until August 8, 2020 12:50 AM EDT due to a technical issue.

  • May 27, 2020: ESG Production and Non-Production systems were not available due to a technical issue on May 27, 2020 10:04 PM EDT until May 28, 2020 1:01 AM EDT.

  • January 28, 2020: ESG was not available in Production on January 28, 2020 from 4:30 PM EST until January 28, 2020 5:30 PM EST due to technical issues.

  • December 3, 2019: ESG was not available in Production for WebTrader users on December 3, 2019 from 12:30 AM EST until December 3, 2019 2:30 AM EST due to technical issues.

  • November 29, 2019: ESG was not available in Production on November 29, 2019 from 3:15 AM EST until November 29, 2019 11:30 AM EST due to technical issues.

  • September 09, 2019: WebTrader functionality was not available on the FDA Gateway from September 7, 2019 11PM EST to September 9, 2019 10:45AM EST due to technical issues.

  • August 27, 2019: ESG was not available in Production on August 27, 2019 from 8:53 PM EST until August 27, 2019 10:30 PM EST due to technical issues.

  • June 25, 2019: WebTrader and AS2 functionality was not available on June 25, 2019 from 6:12 PM EST until June 25, 2019 11:53 PM due to technical issues.

  • November 27, 2018: WebTrader functionality was not available on the FDA Gateway in Production on November 27, 2018 from 11 PM EST until November 28, 2018 9 AM EST due to technical issues.

  • September 24, 2018: WebTrader functionality was not available on the FDA Gateway in Production on September 24, 2018 from 04:30 PM EST until September 24, 2018 08:10 PM EST due to technical issues.

  • September 08, 2018: WebTrader functionality was not available on the FDA Gateway in Production on September 08, 2018 from 04:30 AM EST until September 08, 2018 12:15 PM EST due to technical issues.

  • March 10, 2018: WebTrader functionality was not available on the FDA Gateway in Production on March 10, 2018 from 11:00 AM EST until 11:00 PM EST due to network problems.

  • January 18, 2018: AS2 functionality was not available on the FDA Gateway in Production on January 18, 2018 from 6:20 AM EST until 12:30 PM EST due to network problems.

  • January 18, 2018: WebTrader functionality was not available on the FDA Gateway in Production on January 18, 2018 from 6:20 AM EST until 6:30 PM EST due to network problems.

  • June 4, 2017: AS2 functionality was not available on the FDA Gateway in Production on June 4, 2017 11:13 PM EST until June 5, 2017 10:20 AM EST due to technical problems.

  • May 22, 2017: WebTrader and AS2 functionality were not available on the FDA Gateway in Production on May 22, 2017 from 11:50 AM EDT until 12:00 PM EDT due to network problems.

  • May 18, 2017: WebTrader functionality was not available on the FDA Gateway in Production from May 18, 2017 at 9:07 PM EDT until May 19, 2017 at 4:40 PM EDT due to technical problems.

  • February 28, 2017: WebTrader users that were trying to login from 12:00 PM EDT to 12:15 PM EDT were unable to do so. Users that were already logged in, did not experience any issues.

  • February 13, 2017: WebTrader functionality was not available on the FDA Gateway in Production from 12:00 PM EDT to 12:25 PM EDT due to technical problems resolved by a system restart.

  • September 30, 2016: AS2 functionality was not available on the FDA Gateway in Production from 4:10 PM EDT to 4:35 PM EDT due to technical problems.

  • August 31, 2016: AS2 functionality was not available on the FDA Gateway in Production from 6:00 PM EDT to 6:25 PM EDT due to technical problems.

  • June 24, 2016: WebTrader and AS2 functionality were not available on the FDA Gateway in Production from 2:32 PM EDT to 9:32 PM EDT due to technical problems.

  • June 22, 2016: WebTrader functionality was not available on the FDA Gateway in Production from 9:07 PM EDT to 9:26 PM EDT due to technical problems.

  • June 21, 2016: WebTrader functionality was not available on the FDA Gateway in Production from 9:21 PM EDT to 9:39 PM EDT due to technical problems.

  • June 8, 2016: WebTrader functionality was not available on the FDA Gateway in Production from 4:04 PM EDT to 4:20 PM EDT due to technical problems.

  • May 26, 2016: AS2 functionality was not available on the FDA Gateway in Production from 10:40 AM EDT to 11:06 AM EDT due to technical problems.

  • May 25, 2016: WebTrader functionality was not available on the FDA Gateway in Production from 10:22 PM EDT to 11:00 PM EDT due to technical problems.

  • March 26, 2016: WebTrader functionality was not available on the FDA Gateway in Production from 3:15 PM EDT to 4:45 PM EDT due to unplanned patching.

  • March 8, 2016: WebTrader functionality was not available on the FDA Gateway in Production from 10:00 AM EDT to 11:45 AM EDT due to technical problems.

  • March 2, 2016: AS2 functionality was not available on the FDA Gateway in Production from 1:30 PM EDT to 1:45 PM EDT due to technical problems.

  • January 8, 2016: AS2 functionality was not available on the FDA Gateway in Production from 1:30 PM EDT to 2:20 PM EDT due to technical problems.

  • December 6, 2015: WebTrader functionality was not available on the FDA Gateway in Production from 3:30 PM EDT to 6:42 PM EDT due to technical problems.

  • December 4, 2015: AS2 functionality was not available on the FDA Gateway in Production from 12:06 PM EDT to 2:57 PM EDT due to technical problems.

  • October 15, 2015: The FDA Gateway was unavailable in Production from 4:20 PM EDT to 4:35 PM EDT due to technical problems.

  • October 8, 2015: The FDA Gateway was unavailable in Production from 3:20 PM EDT to 4:00 PM EDT due to technical problems.

  • October 1, 2015: The FDA Gateway was unavailable in Production from 4:30 PM EDT to 6:20 PM EDT due to technical problems.

  • September 30, 2015: The FDA Gateway was unavailable in Production from 4:20 PM EDT to 5:00 PM EDT due to technical problems.

  • September 21, 2015: The FDA Gateway was unavailable in Production from 4:40 PM EDT to 5:40 PM EDT due to technical problems.

  • September 9, 2015: The FDA Gateway was unavailable in Production from 1:40 PM EDT to 2:20 PM EDT due to technical problems.

  • August 28, 2015: The FDA Gateway was unavailable in Production from 11:30 AM EDT to 12:00 PM EDT due to technical problems.

  • August 24, 2015: The FDA Gateway was unavailable in Production from 12:42 PM EDT to 1:05 PM EDT due to technical problems.

  • August 13, 2015: The FDA Gateway was unavailable in Production from 1:25 PM EDT to 3:20 PM EDT due to technical problems.

  • August 5, 2015: The FDA Gateway was unavailable in Production from 7:40 PM EDT to 9:40 PM EDT due to technical problems.

  • July 2, 2015: The FDA Gateway was unavailable in Production from 12:59 PM EDT to 1:19 PM EDT due to technical problems.

  • June 8, 2015: The FDA Gateway was unavailable in Production from 1:15 PM EDT to 1:30 PM EDT due to technical problems.

  • June 5, 2015: The FDA Gateway was unavailable in Production from 3:10 PM EDT to 4:10 PM EDT due to technical problems.

  • May 15, 2015: The FDA Gateway was unavailable in Production from 12:10 PM EST to 12:45 PM EST due to technical problems.

  • April 28, 2015: The FDA Gateway was unavailable in Production from 4:22 PM EST to 4:37 PM EST due to technical problems.

  • April 2, 2015: The FDA Gateway was unavailable in Production from 4:19 PM EST to 4:59 PM EST due to technical problems.

  • February 23, 2015: The FDA Gateway was unavailable in Production from 4:33 PM EST until 7:06 PM EST due to technical problems.

  • January 5, 2015: The FDA Gateway was unavailable in Production from 11:00 AM EDT to 1:15 PM EDT due to technical problems.

  • December 10, 2014: The FDA Gateway was unavailable in Production from 11:30 AM EDT to 1:00 PM EDT due to technical problems.

  • November 13, 2014: The FDA Gateway was unavailable in Production from 12:00 PM EDT to 2:15 PM EDT due to technical problems.

  • October 9, 2014: The FDA Gateway was unavailable in Production from 2:05 PM EDT to 4:25 PM EDT due to technical problems.

  • September 11, 2014: The FDA Gateway was unavailable in Production from 11:40 AM EDT to 3:15 PM EDT due to technical problems.

  • June 20, 2014: The FDA Gateway was unavailable in Production from 2:05 PM EDT to 2:15 PM EDT due to technical problems.

  • June 10, 2014: The FDA Gateway was unavailable in Production from 1:25 PM EDT to 3:50 PM EDT due to technical problems.

  • May 14, 2014: The FDA Gateway was unavailable in Production from 11:30 AM EDT on May 14, 2014 to 2:30 AM EDT on May 15, 2014 due to technical problems.

  • March 25, 2014: The FDA Gateway was unavailable in Production from 11:00 PM EDT on March 25, 2014 to 12:40 AM EDT on March 26 due to technical problems.

  • February 12, 2014: The FDA Gateway was unavailable in Production from 3:15 PM EDT to 4:20 PM EDT due to technical problems.

  • January 9, 2014: The FDA Gateway was unavailable in Production from 3:30 PM EDT to 10:05 PM EDT due to technical problems.

  • December 12, 2013: The FDA Gateway was unavailable in Production from 9:40 AM EDT to 9:55 AM EDT due to technical problems.

  • October 21, 2013: The FDA Gateway was unavailable in Production from 7:18 AM EDT to 10:18 AM EDT due to technical problems.

  • September 24, 2013: The FDA Gateway was unavailable in Production from 11:05 AM EDT to 1:00 PM EDT due to technical problems.​

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