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  5. Planned Maintenance and Status History
  1. About ESG

Planned Maintenance and Status History

ESG Uptime for Last Quarter

  WebTrader Uptime AS2 Uptime Total ESG Uptime
Overall 100% 100% 100%
Excluding Scheduled Outages 100% 100% 100%

Note: Target Service Level Agreement for ESG uptime is 99.5%

Planned Maintenance*

  • October 4 - 6, 2024
  • October 25 - 27, 2024
  • December 6 - 8, 2024
  • January 10 - 12, 2024

*Patching is scheduled to occur between 3 AM EST and 8 AM EST unless otherwise noted. The Gateway will not be offline unless otherwise noted. If Production goes offline, Trading Partners will be notified via the listservs.

Status History

  • June 09, 2023: ESG was not available for Production Web Trader and AS2 users from June 09, 2023 11:45 AM ET until June 09, 2023 6:30 PM ET due to technical issues.

  • January 30, 2023: ESG was not available for Production Web Trader users from January 30, 2023 7:48 PM ET until January 31, 2023 1:45 PM ET due to technical issues.

  • January 08, 2023: ESG Web Trader and AS2 Production was not available from January 08, 2023 8:00 AM ET until January 09, 2023 10:30 AM ET because of technical issues.

  • View Previous Outages

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